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Data protection

Data protection policy

The protection of your personal data is of particular concern to us. Your data will be processed solely on the basis of legal provisions.

I. Data controller

The controller for the processing of your personal data for the purposes indicated below is Auer Signal GmbH (hereinafter referred to as "we” or “us”).

II. Collection and processing of personal data

1. Data processing not requiring consent

Personal data are processed by us only in accordance with the provisions of data protection law applicable in each case. When you correspond with us or fill in a form on our website with your data, you acknowledge that the data you have provided on that form will be processed by us for the purposes indicated below.

Email

When you email us at office@auersignal.com the data provided by you for handling your enquiry are electronically processed and stored for further questions.

If you send an enquiry to one of our partners via our website, the data protection policy of the relevant sales partner and country shall apply.

Justification: The data processing takes place on the basis of our legitimate interest in handling and reliably responding to your specific enquiries.

Storage duration: Your personal data will be stored for up to two years.

Application via the job form

If you apply for a position using the application form on our website (https://www.auersignal.com/en/jobs/) your personal data are electronically processed and stored for the purpose of selecting a person suitable for the open vacancy (job application/recruitment). We do not share your data with third parties without your consent.

Justification: The data processing takes place on the basis of our legitimate interest (completing the application process, including if appropriate retaining evidence of the application for other positions of interest) and/or for performing pre-contractual activities at your request.

Storage duration: Your personal data will be stored for an additional six months from the end of the application process.

Contractual data

If you add products to the watch list and subsequently send us an enquiry via our website, we electronically process your personal data for the purpose of performing pre-contractual activities and fulfilling contractual obligations by means of our online service as well as data required for performance of the contract. Without these data, we will not be able to conclude the contract with you. No data is transferred to third parties except for the transmission of credit card details to the processing banking institutions / payment service providers for the purpose of collecting the purchase price, to the transport / delivery company commissioned by us for the purpose of shipping the goods, and to our tax advisor for the purpose of fulfilling our obligations under tax law.

Justification: The data processing takes place for the purpose of performing the contract and/or for performing pre-contractual activities at your request.

Storage duration: Any data that are collected in the course of contract performance and/or for performing pre-contractual activities will be stored for up to 7 years. Your name and your address as well as the goods sold and the date of purchase will also be stored for a further 10 years following expiration of the product liability.

2. Data processing operations requiring consent

Cookies

Our website makes use of “cookies”. These consist of small text files that are saved on your device with the aid of the browser. They cause no damage.

We utilise cookies in order to make our services user-friendly. Some cookies will remain stored on your device until you delete them. They enable us to recognise your browser again on your next visit.

You can set up your browser in such a way that it informs you when cookies are installed so that you allow these only in individual cases.

If you choose to deactivate cookies, the functionality of our website may be impaired.

HUBSPOT

We use HubSpot for our online marketing activities. This is an integrated software solution that we use to cover various aspects of our online marketing. These include:

  • Content Management (website, landing pages and blog)
  • Email marketing (newsletters as well as automated mailings, for example to provide downloads)
  • Social media publishing & reporting
  • Website reporting (e.g. traffic sources, hits, etc. ...)
  • Contact management (e.g. user segmentation & CRM)
  • Contact forms, live chats and chat bots

Our sign-up service allows visitors to our website to learn more about our company, download content, and provide their contact information and other demographic information. This information, as well as our website content, is stored on servers operated by our software partner HubSpot. It may be used by us to contact visitors to our website and to determine which of our company's services are of interest to them. All information we collect is subject to this privacy policy. We use all information collected solely to optimize our marketing.

HubSpot is a software company based in the USA with a branch office in Ireland.

Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland,
Phone: +353 1 5187500

HubSpot is certified under the terms of the "EU - U.S. Privacy Shield Framework" and is subject to TRUSTe 's Privacy Seal and the "U.S. - Swiss Safe Harbor" Framework.

More information about HubSpot's privacy policy
More information from HubSpot regarding the EU data protection regulations
More information about the cookies used by HubSpot

Since there is a transfer of personal data to the USA, further protection mechanisms are required to ensure the data protection level of the GDPR. To ensure this, we have agreed on standard data protection clauses with the provider in accordance with Art. 46 (2) lit. c DSGVO. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases where this cannot be ensured even by this contractual extension, we endeavor to obtain regulations and commitments from the recipient in the USA that go beyond this.

Justification: The legal basis for the use of Hubspot's services is Art. 6 I f DS-GVO - legitimate interest. Our legitimate interest in the use of this service is the optimization of our marketing measures and the improvement of our service quality on the website. If you generally do not want HubSpot to collect your data, you can prevent the storage of cookies at any time by changing your browser settings.

Storage duration: We store personal data that you provide to us for as long as we have a legitimate business interest. If we have no legitimate business interest in continuing to process your personal data, we will securely delete the data or make it anonymous. If neither is possible, we will store your personal data in a secure manner and exclude it from any further data processing until deletion is possible.

Google Analytics

Our website uses features of the Google Analytics web analysis service provided by Google Inc., USA. In this context, cookies are used that enable an analysis to be carried out of how our website is used by our users. The information generated by the cookies about your use of this website is normally transferred to a Google server in the United States and stored there. You can prevent this by configuring your browser in such a way that no cookies are stored.

We have concluded a relevant agreement on commissioned data processing with the provider.

Your IP address is logged but immediately pseudonymised through erasure of the last 8 Bits. As a result, your location can be identified only very approximately. The relationship with the web analytics provider is based on an adequacy decision of the European Commission (“Privacy Shield”).

Justification: Data processing takes place on the basis of your consent.

Storage duration: Your personal data will be stored for up to 38 months.

You can opt out of having your data processed by Google Analytics. Instructions can be found at https://tools.google.com/dlpage/gaoptout.

Hotjar

Our website utilises functions provided by the Hotjar web service, operated by Hotjar Ltd. Hotjar Ltd. is a European company with its headquarters in Malta. Hotjar uses cookies. These are text files that are stored on your computer and which help analyse the way in which you use the website. The information generated by the cookies about your use of this website is normally transferred to a Hotjar server and stored there.

We have concluded a relevant agreement on commissioned data processing with the provider.

Your IP address is logged in pseudonymised form; as a result, your location can be identified only very approximately (as the country from which you are accessing the site).

Justification: Data processing takes place on the basis of your consent.

Storage duration: Your personal data will be stored for up to one year.

You can opt out of having your data processed by Hotjar. Instructions can be found at https://www.hotjar.com/legal/compliance/opt-out .

FACEBOOK PIXEL

We use the Facebook pixel from Facebook on our website. We have implemented a code on our website for this purpose. The Facebook pixel is a snippet of JavaScript code that loads a collection of functions that allow Facebook to track your user actions if you came to our website through Facebook ads. For example, when you perform an action on our website, the Facebook pixel is triggered and stores your actions on our website in one or more cookies. These cookies allow Facebook to match your user data (customer data such as IP address, user ID) with your Facebook account data. Then Facebook deletes this data again. The collected data is anonymous and not visible to us and can only be used in the context of ad placements. If you yourself are a Facebook user and are logged in, the visit to our website is automatically assigned to your Facebook user account.

We want to show our services or products only to those people who are really interested in them. With the help of Facebook pixels, our advertising measures can be better tailored to your wishes and interests. Thus, Facebook users (if they have allowed personalized advertising) get to see suitable advertising. Furthermore, Facebook uses the collected data for analysis purposes and its own advertisements.

If you are logged in to Facebook, you can change your ad settings here yourself.

If you want to learn more about Facebook's privacy policy, click on the following link: https://www.facebook.com/policy.php

INKEDIN INSIGHT TAG

The LinkedIn Insight tag creates a unique LinkedIn browser cookie in a visitor's browser and allows the following data to be collected for that cookie: metadata such as IP address, timestamp, and page events (e.g., page views). Using this technology, we can generate reports on the performance of our ads, as well as website interaction information. For this purpose, the LinkedIn Insight tag is embedded on this website, which establishes a connection to the LinkedIn server if you visit this website and are logged into your LinkedIn account at the same time. We store your data as long as we need it for the respective purpose (campaign evaluation) or you have not objected to the storage of your data or revoked your consent. The collected data is encrypted.

You can find more information here.
Further links: LinkedIn privacy policy and LinkedIn opt-out.

Consent to data processing for sensitive data contained in application documents

In the documents you upload and provide to us, please do not include any sensitive data such as personal details of your racial and ethnic origin, political views, religious or philosophical beliefs or membership of a trade union. Furthermore, we request that you do not provide any genetic, biometric or health-related data or details of the sex life or sexual orientation of a natural person or of the sexual orientation of a natural person. In the event, however, that you do provide such sensitive data, you thereby explicitly consent to the processing of such data by us for purposes of the job application and recruitment process.

You can withdraw your consent at any time.

Justification: Data processing takes place on the basis of your explicit consent.

Storage duration: Your personal data will be stored for an additional six months from the end of the application process.

3. Embedded content from other websites

Posts on this website may contain embedded content (such as videos, images, posts, etc.). Embedded content from other websites behaves exactly as it would as if you had visited the other website.

Such websites can collect data about you, make use of cookies, embed additional third-party tracking services and record your interaction with this embedded content, including your interaction with the embedded content.

The data protection provisions governing the particular websites involved shall apply.

III. Your rights

You have a fundamental right of access, to rectification, to erasure, to restriction of processing, to data portability, to withdraw your consent and to object. If you believe that the processing of your data is in breach of data protection law or that your rights under data protection law have been breached in any other way, you can complain the supervisory authority. In Austria, this is the “Datenschutzbehörde” (“Data Protection Authority”).

In addition, you have the right to access your data and the right to erasure. If you wish to know whether we have collected your personal data and which data are involved or your wish to have your data erased, please send email us at office@auersignal.com (subject: Request for access to data / erasure of data) and we will immediately provide you with the data or erase the relevant data without delay. This does not include any data that we are required to store for reasons of administrative, legal or security-related necessity.

You can use the following contact details to reach us:

Auer Signal GmbH
Perfektastraße 102
1230 Wien

E-Mail: office@auersignal.com
Telefon: +43 1 813 82 20